Partners in Business Excellence, LLC

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7 Benefits of a Lean Business Process Consultant

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business process consultant

Every business is comprised of multiple business processes: sales, procurement, production, invoicing and more. The more streamlined these processes are, the more likely they and/or the business are to be efficient and profitable. Unfortunately, more often than not, businesses discover holes in the effectiveness of certain processes because they have morphed over time, becoming what I refer to as a Frankenstein process.

Business Process Management

The concept of business process management is the idea that business processes should be examined, cleaned up and monitored. Systematically looking at the overall health of business processes will result in the overall health of the enterprise. Software tools, as well as a business process consultant, can be used to support the streamlining of processes to create more efficiency.

Lean Management

Lean Management is an organizational style based on the concept of continuous improvement and reduced waste in manufacturing. Based on the Toyota Production System and studied for decades, Lean Management is the standard for how manufacturing is done. However, more and more businesses are looking to lean management styles in every type of business.

My Role as a Lean Business Process Consultant

As a Lean Business Process Consultant I use Lean Management styles in my approach to business process management. This means I evaluate current business processes and walk through them with a variety of Lean tools. We create standard practices and implement them and put systems in place to manage them for continuous improvement.

7 Benefits of a Lean Business Process Consultant

What can you typically expect to gain by working with PBEX?

A 50-100% reduction in quality defects

20-50% Improvement in Productivity

60-80% Set Up Time Reductions

30-60% Improved Safety Performance

40-75% Inventory Reduction

30-50% Floor Space Reduction

A complete review of your business processes to create long-lasting efficiency, agility and profitability.

Contact me today to learn more about how as a Lean Business Process Consultant I help businesses simplify and improve the way they do business to better grow and manage. Together, we will create a continuous improvement culture and healthier bottom line.

7 Benefits of BPM: Business Process Management

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Business Process Management

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There is a lot of buzz in the business community about workflow improvement via Business Process Management (BPM) – both through software and in tangible practices. Business Process Management, in general, is a combination of systems and procedures built to reduce redundancies and improve the bottom line, but in my opinion, their main role is to create a culture of continual improvement.

Business Process Management and Improvement Culture

A research study conducted by AIIM, shows the benefits of BPM to be more than just the desire for increased productivity. While over 80% of companies did see an improvement in productivity, they also saw the culture shift into one of continuous business process improvement. Over 75% saw improved consistency and quality, which resulted in improved customer satisfaction.

With so many companies looking for the edge that positively effects their bottom line, and those pushing for better customer satisfaction, it seems BPM is the answer.

7 Benefits of BPM

My company, PBEX, LLC offers a variety of hands on BPM techniques, but none of them matter if you aren’t aware of what you are looking to accomplish, or without knowing what to expect. Here are the top 7 benefits of implementing BPM tools in your business and/or workplace.

Decrease Costs

When efficiency is improved, costs  go down. This could be a simple reduction in paper and copy costs or better use of employee’s work time. Cost savings can also come in better inventory management to reduce frozen capital from over purchasing, or even in being able to take advantage of vendor discounts or sales.

Increase Revenue

Eliminating wasteful steps and redundancies can increase revenue by allowing products to be processed faster, and or creating a higher yield. A streamlined approach to hiring and training new staff means production can happen sooner and be more effective. If onboarding took less time, could that change your bottom line?

Improved Agility

The ability to quickly adapt to market changes is a sign of organizational intelligence. Truly understanding your processes and having better business process management, gives you the flexibility to know when to buy, when to hire, and when to reduce costs to keep things moving forward and profitable.

Better Customer Focus

It may not seem sexy, but consistency is the secret ingredient to making customers happy.

Source: The Three C’s of Customer Satisfaction

Delivering a consistent experience happens when all the cogs of the machine are running well. When every player knows their role, is held accountable for results, and is empowered to follow a process, that creates consistent results.

Better Compliance

Clean processes keep things from “falling through the cracks” and this is important when dealing with compliance requirements. Processes need to be followed in order to keep documents and data secure and seen only by the right people. Business process management looks at these procedures to make sure they are air tight.

Amplified Staff Satisfaction

How many times have you heard a staff say these things:

“We do it that way because that’s the way it’s always been done.”

“It’s stupid, but that’s how they want it.”

“I think this is a waste of time (and/or money) but I can’t change it.”

Often these comments are disempowering and hurt morale. However, when these steps are looked at both at a micro and macro level, employees feel heard. From this place, redundancies can be eliminated and/or employees can get a better understanding of a potentially misunderstood component within the framework of the bigger picture.

Increased Productivity

Of course, the biggest pain BPM resolves is that of sluggish or under-optimized productivity. A review of processes from an outside, objective, and trained eye is all it takes for many companies to clean up their business processes to increase productivity.

How PBEX LLC Helps with BPM

Business Process Management can happen in a variety of ways. Some of the methods we use include:

  • Lean Process Management
  • Kaizen
  • Gemba Walk
  • 5S
  • Visual Management
  • Kanban
  • Value Stream Mapping
  • Facility Layout
  • Cellular Flow
  • A3 Problem Solving

These are non-software based solutions that can be implemented quickly and easily to reach the goals you are desiring. Contact me today to learn more about how business process management can support your desire for a continuous improvement culture and healthier bottom line.