Psychologist Howard Gardener wrote in his book “Frames of Mind” about 9 types of intelligence. The theory showed us that people can excel in certain areas more than others, and that intelligence isn’t limited to just ‘book smarts’, science, or math.
This is exciting news because it frees those of us who may not have been good in a particular subject in school from feeling generally stupid. We can now focus on the areas of intelligence where we do excel, and find others to support us in those we aren’t as strong.
For some, processes come easily, while others over generalize them and then wonder what isn’t working. Often what I find is that people become blind to challenges or problems because they lack perspective.
How Business Process Modeling Improves Results
Business Process Modeling helps to overcome this blindness and can further utilize a variety of intelligence in order to improve outcomes. Let me offer an example:
ABC Manufacturing wants to hire workers who will perform one of five tasks. They need to know their own roles, but also how it fits into the bigger picture. They also need to perform it to a required standard and consistency.
Using a Business Process Modeling strategy, each position can be mapped in a way to allow every worker to be trained to meet the performance goals and expectations, breaking it down in ways that every person can understand to be set up for success. It also allows each worker to see how the flow of work matters to the whole.
Furthermore, it helps everyone see how or why bottlenecks can occur and how to adjust for these possibilities if they arise. It gives management to front line the opportunity to discover holes that can lead to waste in time, talent, and materials, and make proactive changes towards greater efficiency.
My Intelligence is Business Process Improvement
My intelligence, as a business consulting firm specializing in Lean, is in logical-mathematical and spatial understanding. I use tools such as business process modeling to help unearth areas of waste and inefficiency and adjust them for long-lasting and continuous improvement.
We implement change that positively impacts the bottom line of companies that hire and train, provide a consistent product or service, and who are looking to improve efficiency, production and outcomes. We do this with a number of tools, including business process modeling.
PBEX, LLC provides a complete review and analysis of the business processes that create efficiency and profitability, and the barriers to them. Contact us today to learn more about how a lean consultant can help you, and to schedule your organizational audit with a business process improvement expert.